PackageFromSanta.com
Privacy Policy Privacy Policy Effective Date: This Privacy Policy
became effective in April 11, 2011. This is the privacy policy
(“Privacy Policy”) for the Web site located at
http://www,afreecallfromsanta.com,
http://www.freepersonalizedvideogreetingfromsantaclaus.com and
http://www.PackageFromSanta.com (the “Site”) made available by
PackageFromSanta.com, the legal owner of the Site
(“PackageFromSanta.com,” “we,” “us” or “our”). This Privacy Policy
sets forth our policies regarding the collection, use and
disclosure of certain information relating to your use of the Site.
Your use of this Site signifies your understanding and acceptance
of the terms of this Privacy Policy. At PackageFromSanta.com we are
committed to protecting the privacy of our customers, which is why
we do not sell or rent any personal identifiable information
regarding our customers to any third party. We hope the policy
below will answer your questions regarding how we treat information
gathered from visitors to our Site. If you have questions or
concerns regarding this Privacy Policy or wish to exclude your
Personal Information from our direct marketing purposes, please
feel free to contact us at sales@packagefromsanta.com or by writing
to us at PackageFromSanta.com, Attn: Customer Service - 64155 Van
Dyke Avenue, Suite 232, Washington, Michigan 48095 USA This Privacy
Policy will be continuously assessed against new technologies,
business practices and our customers’ needs. As we update and
diversify our products and services, this Privacy Policy may
evolve. Please check this page for updates periodically. If we make
any material changes to this Privacy Policy, we will notify you by
email or by prominent notice on our homepage prior to the changes
taking effect. Your use of the Site following any posted changes to
the Privacy Policy indicates your acceptance of such changes. By
providing any Personal Information (as defined below) to this Site,
you fully understand and unambiguously consent to the collection
and processing of such information in the United States in
accordance with this Privacy Policy. What Information We Collect In
order to process your order efficiently, we collect the following
information: name, billing address, shipping address, e-mail
address, phone number, and credit card number (“Personal
Information”) when you place an order with us. Under certain
circumstances we may also collect a user’s IP address (i.e., the
Internet number associated with your specific computer); for
example if we suspect that credit card fraud may have occurred. We
also may periodically conduct surveys of visitors to our Site. This
helps us better understand what our customers would like to see
from us. We use this information for internal marketing research
purposes. We may contact you if you responded to a survey for more
information, but only if you have told us that you don’t mind being
contacted. With respect to emails that you may receive from us, we
capture data related to the opening, click-through and sales
conversion process. This information is used for internal
PackageFromSanta.com review and analysis only. We may choose to
post customer testimonials on our web site which may contain
personally identifiable information such as the customer's name. We
do obtain the customer's consent prior to posting the testimonial
to post their name along with their testimonial. If you use a
bulletin board, blog, or chat room on this website, you should be
aware that any personally identifiable information you submit there
can be read, collected, or used by other users of these forums, and
could be used to send you unsolicited messages. We are not
responsible for the personally identifiable information you choose
to submit in these forums. To request removal of your personal
information from our blog or community forum, contact us at
sales@packagefromsanta.com. In some cases, we may not be able to
remove your personal information, in which case we will let you
know if we are unable to do so and why. Use of Information that You
Provide At PackageFromSanta.com we collect Personal Information
only for the purposes of fulfilling orders, providing a high level
of customer service, gaining knowledge internally regarding what
our customers want and mailing circulars and special offers from
PackageFromSanta.com (collectively, “Information Usage Purposes”).
We do not sell Personal Information and we do not disclose Personal
Information to any other party, except as set forth in this Privacy
policy. Sharing of Your Information With Our Partners We may share
your Personal Information with our employees and with companies
acting as our authorized agents or partners in providing our
service or co-branded services (e.g., credit card processing and
customer and support services – i.e.; Constant Contact) to you and
for Information Usage Purposes. These companies agree to use such
Personal Information only for such specified purposes. Each partner
must agree to implement and maintain reasonable security procedures
and practices appropriate to the nature of your Personal
Information in order to protect your Personal Information from
unauthorized access, destruction, use, modification or disclosure.
At PackageFromSanta.com we go to great lengths to maintain accurate
personal information. To update/correct any of your collected
personal information, please contact us at:
sales@packagefromsanta.com, or contact us via phone at:
1-866-894-4789 We will retain your information for as long as your
account is active or as needed to provide you services. If you wish
to cancel your account or request that we no longer use your
information to provide you services contact us at
sales@packagefromsanta.com. We will retain and use your information
as necessary to comply with our legal obligations, resolve
disputes, and enforce our agreements. Release of Information to
Protect Our Site and Others PackageFromSanta.com reserves the right
to disclose your personally identifiable information as required by
law and when we believe that disclosure is necessary to protect our
rights and/or comply with a judicial proceeding, court order, or
legal process served on our Web site. Change of Ownership If
PackageFromSanta.com is involved in a merger, acquisition, or sale
of all or a portion of its assets, you will be notified via email
and/or a prominent notice on our Web site of any change in
ownership or uses of your personal information, as well as any
choices you may have regarding your personal information. How to
Opt-out We ask that you tell us when you do not wish to receive
periodic e-mails from us. We will only send e-mail for customer
service purposes and to those visitors who have indicated that they
wish to receive other types of e-mail from us. If at any time you
wish to stop receiving e-mail from us, you can always remove your
name from our mailing list by sending an e-mail to
sales@packagefromsanta.com stating that you wish to unsubscribe and
indicating in the subject line of the e-mail "NO E-MAIL". If at any
time you do not want to receive offers and/or circulars from us,
you can always remove yourself from our mailing list by sending an
e-mail to sales@packagefromsanta.com , indicating "NO SNAIL MAIL"
in the subject line along with your name, address and zip code.
Security of the Information You Provide Among our top priorities is
keeping your Personal Information secure. We use Secure Sockets
Layer (SSL) technology to encrypt all of your Personal Information
before it is transmitted to us. Encrypted information cannot be
read or recorded as it travels over the Internet. You can tell you
are sending information securely by the unbroken key icon or closed
lock icon that should appear at the bottom of your Internet
browser's window (depending on what browser you use). These icons
will appear when you are placing an order on our Site. In addition,
you will see our Site address change slightly, from http: to https:
indicating a secure server connection is being used. The computers
that store your Personal Information are located in a separate
facility which employs the latest in firewall and security
technology. We employ these procedures to protect your Personal
Information from unauthorized access, destruction, use,
modification or disclosure. Your Personal Information will be
stored and processed on our computers in the United States. The
laws on holding Personal Information in the United States may vary
and be less stringent than laws of your state or country. We will
use commercially reasonable efforts to hold and transmit your
Personal Information in a safe, confidential and secure
environment. If you object to your Personal Information being
transferred or used in this manner please do not register with or
use the Site. ALTHOUGH WE WILL TAKE (AND REQUIRE OUR THIRD-PARTY
PROVIDERS TO TAKE) REASONABLE SECURITY PRECAUTIONS REGARDING YOUR
PERSONAL INFORMATION COLLECTED FROM AND STORED ON THE SITE, BECAUSE
OF THE OPEN NATURE OF THE INTERNET, WE CANNOT GUARANTEE THAT ANY OF
YOUR PERSONAL INFORMATION STORED ON OUR SERVERS, OR TRANSMITTED TO
OR FROM A USER, WILL BE FREE FROM UNAUTHORIZED ACCESS. ACCORDINGLY,
WE DISCLAIM ANY LIABILITY FOR ANY THEFT OR LOSS OF, UNAUTHORIZED
ACCESS OR DAMAGE TO, OR INTERCEPTION OF ANY DATA OR COMMUNICATIONS.
BY USING THE SITE, YOU ACKNOWLEDGE THAT YOU UNDERSTAND AND AGREE TO
ASSUME THESE RISKS. Use of Cookies We use cookies to provide our
customers with streamlined ordering and other useful features.
Cookies are pieces of information that are stored by your browser
on your computer’s hard drive. Cookies make Web surfing easier for
you by saving your customer identification information while you’re
at our Site. The use of cookies has become an industry standard
used by most major Web sites. Most Web browsers automatically
accept cookies, but you can usually change your browser to prevent
that. All portions of the Site that prompt you to log in or that
are customizable require that you accept cookies. We may use
cookies technology to reduce the time required for you to submit
your requests and for PackageFromSanta.com to respond to such
requests. Cookies will not be used by us to retrieve any
information about you, or from your computer, that you have not
voluntarily given to us. Cookies and web beacons, tiny graphics
with a unique identifier that are used to track the online
movements of Web users, may also be placed on your computer if you
link from the Site to our partners’ Web sites. Cookies placed on
your computer by third parties or through the third party Site are
not within PackageFromSanta.com immediate control and are not
subject to this Privacy Policy. If you have any questions
concerning third-party cookies, please contact the third party
placing such cookies to find out what information is collected and
how it is used. PACKAGEFROMSANTA.COM ASSUMES NO RESPONSIBILITY OR
LIABILITY FOR ANY THIRD-PARTY COOKIES. Please be aware that
although you may be able to elect not to accept cookies through
certain browser functionality, the features of our Site may not
function properly if you do not accept cookies. Use of Information
in Contests. Occasionally, we may run a promotion such as a
contest, and you will be given the opportunity to enter by filling
out an entry form. Your entry information will be used for the
immediate purpose of notification in connection with the
sweepstakes or contest, in the event you win, and sometimes address
information may be used to verify identity. If you choose to enter
such a promotion, you may also have the opportunity to consent to
receive future communications from PackageFromSanta.com. Since we
value your privacy, you will always have the opportunity to stop
such communications by opting-out, as detailed above. Intended
Users - Use By Children All products available for sale on the
PackageFromSanta.com website are intended to be purchased by
adults. We do not knowingly collect personal information from
children under 13 years of age. PackageFromSanta.com will promptly
delete information provided by a child. Simply contact us at
sales@packagefromsanta.com. Links to Other Web Sites The Site may
also contain links to other Web sites and advertising. The privacy
policies of other Web site operators or advertisers may
significantly differ from our Privacy Policy. We urge you to
contact third-party Web site operators or advertisers directly if
you have any questions or concerns about their data collection or
privacy policies. PACKAGEFROMSANTA.COM ASSUMES NO RESPONSIBILITY OR
LIABILITY FOR ANY THIRD-PARTY WEB SITE OPERATORS’ OR ADVERTISERS’
DATA COLLECTION PRACTICES OR THEIR FAILURE TO ABIDE BY THEIR
PRIVACY POLICIES. TRUSTe Privacy Program PackageFromSanta.com has
been awarded TRUSTe's Privacy Seal signifying that this privacy
policy and practices have been reviewed by TRUSTe for compliance
with TRUSTe's program requirements including transparency,
accountability and choice regarding the collection and use of your
personal information. TRUSTe's mission, as an independent third
party, is to accelerate online trust among consumers and
organizations globally through its leading privacy trustmark and
innovative trust solutions. This privacy statement covers the Web
site www.PackageFromSanta.com. If you have questions or concerns
regarding this statement, you should first contact
www.PackageFromSanta.com at sales@packagefromsanta.com. If you are
not satisfied with our response you can contact TRUSTe here. Your
Acceptance of These Terms By using our Site, you agree to the terms
and conditions of this Privacy Policy. Make sure you read this
Privacy Policy carefully, because if you do choose to use our Site,
you automatically agree to this Privacy Policy. If you do not agree
to this Privacy Policy, please do not use our Site. We reserve the
right, at our discretion, to change, modify, add, or remove
portions of this Privacy Policy at any time. If this Privacy Policy
changes in the future, we will let you know by posting the new
Privacy Policy on our Site or by sending an email to our opt-in
list. Please check this Web page periodically for changes. Your
continued use of our Site following the posting of changes to these
terms and conditions will mean you accept the changes contained in
the latest published Privacy Policy. Any questions about our
Privacy Policy should be directed to: PackageFromSanta.com
Attention: Form
Link
Customer Service Privacy 64155 Van Dyke Avenue, Suite 232 Washington, Michigan 48095 USA sales@packagefromsanta.com © PackageFromSanta.com. All rights reserved.